The State of California Student Tuition Recovery Fund (STRF) Statement

The State of California established the Student Tuition Recovery Fund (STRF) to relieve or mitigate economic loss suffered by a student in an educational program at a qualifying institution, who is or was a California resident while enrolled, or was enrolled in a residency program, if the student enrolled in the institution, prepaid tuition, and suffered an economic loss.

Unless relieved of the obligation to do so, you must pay the state-imposed assessment for the STRF, or it must be paid on your behalf, if you are a student in an educational program, who is a California resident, or are enrolled in a residency program, and prepay all or part of your tuition.

You are not eligible for protection from the STRF and you are not required to pay the STRF assessment, if you are not a California resident, or are not enrolled in a residency program. Please click on this link for the entire statement.

North Carolina Religious Exemption and Complaint

Degree programs of study offered by Guidance College have been declared exempt from the requirements for licensure, under provisions of North Carolina General
Statutes Section (G.S.) 116-15(d) for exemption from licensure with respect to religious education. Exemption from licensure is not based upon assessment of
program quality under established licensing standards.

Complaints

Students wishing to file a complaint should first bring the complaint to the professor. If the complaint is not resolved or the student’s complaint involves
the professor, then the student should contact the Chief of Student Services by sending an email to admissions@guidancecollege.org identifying the nature of the complaint. Additionally, students may choose to fill out the complaint form by following these steps: https://www.guidancecollege.org/complaint-form

North Carolina Complaints

For students who reside in North Carolina, please see the following: The State Authorization Unit of the University of North Carolina System Office serves as
the official state entity to receive complaints concerning post-secondary institutions that are authorized to operate in North Carolina. If students are
unable to resolve a complaint through the institution’s grievance procedures, they can review the Student Complaint Policy (PDF) and submit their complaint
using the online complaint form at https://studentcomplaints.northcarolina.edu/form

For more information contact:
North Carolina Post-Secondary Education Complaints
223 S. West Street, Suite 1800
Raleigh, NC 27603
(919) 962-4550

To file a complaint with the Consumer Protection Division of the North Carolina Department of Justice, please visit the State Attorney General’s web page at
http://www.ncdoj.gov/complaint. North Carolina residents may call (877) 566-7226. Outside of North Carolina, please call (919) 716-6000. En Espanol
(919) 716-0058. If you choose to mail a complaint, please use the following address: